5-star builder Bellway retains top industry accolade

Tees Business Digital Media Pack

Bellway Homes has maintained the ultimate industry accolade, having once again been awarded 5-star builder status in the Home Builders Federation’s annual Customer Satisfaction survey.

Bellway is currently building new homes on 15 developments throughout Yorkshire, as well as Pine Walk in Guisborough.

The 5-star ranking was achieved because more than 90% of Bellway purchasers across the country said they would recommend the developer to a friend last year.

It places Bellway among a handful of the country’s elite homebuilders, and the company is keen for recognition to be given at every level.

Ross Clarkson, Bellway Yorkshire’s sales director, said: “The customer sits at the heart of our business.

“Every department, from land purchase, through to design, construction, sales and aftercare, is fully aware of their role in the journey which our customers embark on when they purchase a Bellway home.

“As we celebrate retaining our 5-star status, we are keen to share the success with people throughout the company.

“The teams at all of our developments in Yorkshire have worked astonishingly hard to ensure their buyers enjoyed the purchasing experience.

“We cannot underestimate the contribution this has made to the company’s overall success.”

Bellway’s current developments in Yorkshire are located in Adel, Apperley Bridge, Church Fenton, Cottingham, Dore, Finningley, Guisborough, Harrogate, Market Weighton, Monk Bretton, Pocklington, Queensbury, Wetherby and both City Fields and Red Hall Gardens in Wakefield.

National homebuilder, Bellway was established in Newcastle more than 70 years ago, and today directly employs more than 2,000 people across its 19 regional divisions in England, Scotland and Wales, as well as supporting thousands of contractor jobs.

In the financial year ending in July 2017, Bellway achieved 9,644 sales completions, while 49 of the group’s site managers were awarded NHBC Pride in the Job Awards.

The Customer Satisfaction Survey is conducted annually by the Home Builders Federation (HBF) and the National House Building Council (NHBC) and is completed by purchasers in the weeks after they move into their new home.


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