Darlington Building Society appoints eight apprentices in campaign to grow its own talent

Tees Business Digital Media Pack

Darlington Building Society has underlined its commitment to grow its own talent by appointing eight local apprentices in customer service roles after being inundated with over 350 applications in a matter of days.

The final eight selected were Chloe, 21, from Yarm; Josie, 19, from Yarm; Chris, 22, from Darlington; Keely, 16, from Middlesbrough; Luke, 20, from Blackhall; Dylan, 18, from Middlesbrough; Megan, 16, from Middlesbrough; and Abbie, 22, from Thornaby.

Abbie and Chris have joined as Customer Service Consultants and will complete a level 3 apprenticeship with the others joining the Branch network as Customer Service Assistants and completing a level 2 apprenticeship before moving to level 3.

The programme, in partnership with Northern Skills Group, a part of Middlesbrough College, will last between 15 and 18 months.

Megan, who has joined the society straight from school, said: “I looked at different opportunities but this one stood out because of the way the Society is so engaged with the community, and there are so many opportunities to progress if you work hard.”

Chris lost his place as an apprentice with an engineering company because of the pandemic and is delighted to be joining Darlington Building Society.

“The more I researched the company, and saw what it stands for, the more it appealed to me. I love the family atmosphere in the company and my goal is to become a mortgage adviser,” he said.

Chloe said she had been attracted by the Society’s long-term commitment to share five per cent of its profits with good causes in local communities.

“I’d been working in a call centre but it wasn’t for me, and the chance to join Darlington Building Society was an amazing opportunity. It does so much for the community – you feel you are part of something really worthwhile.”

The eight apprentices training – carried out under strict social distancing guidelines – begins with classroom-based learning of the company’s ethos. That is followed by systems training and financial education, before the recruits start working across the society’s nine branches.

Niki Barker, the society’s director of people and culture, said: “We had plans to launch our own apprenticeship before the lockdown as part of our campaign to grow our own talent.

“The fact that it has still gone ahead is a clear demonstration of the Society’s continued investment in the local labour market.”

Niki added: “The Society’s aim is to be recognised as a North-East employer of choice.

“The pandemic is going to have a particular impact on the prospects of the 16-25 age group, and this apprenticeship programme is designed to help address that.

“It sends a really strong message about what the Society stands for – that it is passionate about serving members, investing in staff and supporting local communities.”