Baker Street Kitchen says thanks to ’amazing’ customers

Tees Business Digital Media Pack

One of Middlesbrough’s best loved eateries has reopened post-Covid to resume serving incredible food to its loyal fan base.

Baker Street Kitchen operates as a coffee bar/bistro during the day. Famous for mouthwatering cakes, delicious all-day breakfasts and signature dishes such as crispy chicken waffles with maple syrup, the venue is hugely popular with shoppers and town centre office workers and has a loyal clientele.

“Our clients have been amazing,” says owner Simon Fletcher. “With their support and with the dedication of the team who have been absolute superstars, we are seeing full tables once again.”

Simon was quick to implement government guidelines for safe dining, which filled clients with confidence and, thanks to the government’s Eat Out To Help Out scheme, Baker Street enjoyed full houses Monday to Wednesday throughout August, with the numbers remaining stable despite the scheme ending.

“The Eat Out To Help Out scheme was great,” says Simon.

“Actually, we were full most of the week, not just on the designated days. I think it’s made people realise how much they missed socialising and reinforced the fact that they can enjoy a good meal despite the restrictions.”

While working to strict Covid guidelines has seen the workload increase for the Baker Street staff, they have embraced the changes with a smile.

“They’re a loyal and longstanding team who I couldn’t be without,” says Simon.

“All of them were itching to get back to work and they haven’t let me down.”

With Amy Owens stepping up as the new general manager, the future looks bright for the town centre establishment, perched on the corner of Baker Street and Albert Road.

“Amy is doing a really fantastic job leading the team,” says Simon.

“She is implementing new autumn menus and is full of enthusiasm. Morale is really high at the moment and we all look forward to welcoming back clients who may not have ventured out yet and, of course, those who want to give us a try.”